Question 1

How quickly can you fix my cable issues?

Accepted Answer

We offer same-day service for cable repairs in most cases. With our 2-hour response guarantee, a technician will arrive promptly. Most cable repairs are completed within 1-2 hours.

Question 2

What causes cable issues in garage doors?

Accepted Answer

Cable issues typically stem from normal wear (10,000-20,000 cycles), rust and corrosion, improper tension, broken springs putting excess strain on cables, or physical damage.

Question 3

Do you offer financing for new fiberglass door installations?

Accepted Answer

Yes, we offer flexible financing for new garage door installations with 0% APR for qualified buyers and low monthly payments.

Question 4

What is your service area?

Accepted Answer

We proudly serve Williamson and the greater Rochester area including Newark, Geneva, Canandaigua, Victor, and more.

Question 5

Do you provide free estimates?

Accepted Answer

Yes! We provide free estimates for all new installations. For repairs, there's a $79 service call fee waived if you proceed.

Question 6

What brands do you service?

Accepted Answer

Our factory-trained technicians work on all major brands including LiftMaster, Chamberlain, Genie, Amarr, Clopay, Wayne Dalton, and more.

Question 7

How long does a garage door installation take?

Accepted Answer

Most residential garage door installations are completed in 3-4 hours.

Question 8

What warranty do you offer?

Accepted Answer

We provide a comprehensive 2-year warranty on all labor. Manufacturer warranties on parts vary.

Question 9

Are you licensed and insured?

Accepted Answer

Absolutely. Garage Door Williamson is fully licensed, bonded, and insured. We're BBB A+ rated.

Question 10

Do you offer emergency services?

Accepted Answer

Yes, we provide 24/7 emergency garage door services with our 2-hour response guarantee.

Frequently Asked Questions